Customer Service Philosophy Handcrafted Jewelry by Teri C.

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​It’s time for part two of my Business Philosophy. My last blog talked about the identity of Handcrafted Jewelry by Teri C. In part two I’m going to tell you about my Customer Service Philosophy! My Customer Service Philosophy can be summed up in three parts: the golden rule, more than customers, and my promise and guarantee. These elements to my Customer Service Philosophy are written out short and sweet below! Have a look and rest assured that I have your best interest at heart.

1.THE GOLDEN RULE
My definition of customer service is simple. Customer service is treating my customers like I want to be treated. With care, attention, and respect.

2. MORE THAN CUSTOMERS
You are more than customers. You are partners with me. Through your satisfaction, my business grows. Each happy customer is a seed for growth. Your happiness is my number one focus.

3. MY PROMISE AND GUARANTEE
I promise to make your buying experience pleasant. I want your experience to be one that will lead to friendships. My guarantee is that, if my customers are not happy, I will do what I can to correct any problems. If for whatever reason the problem cannot be fixed, I will issue a refund
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If you have further questions about my Customer Service Philosophy, feel free to ask! Visit the Contact Me page on my website and send me your questions!

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